Terms and Conditions

Please carefully review the following terms and conditions (“Terms and Conditions”) before placing any orders for Goods or Services through this Website. By placing an order for any Goods or Services through this Website, via phone, or through our mobile applications or online platforms, you agree to abide by these Terms and Conditions.

  • The website www.ammaspastries.in/.ae/.com is owned and operated by Amma’s Pastries.
  • The prices and currency displayed at the checkout page will be the same as those printed on the Transaction Receipt, and the amount charged to your card will be shown in your card currency.
  • The governing law for any purchase, dispute, or claim arising from this website shall be in accordance with applicable laws.
  • Visa or MasterCard debit and credit cards in the accepted currency will be the mode of payment.
  • We do not engage in trade or provide services to OFAC and sanctioned countries.
  • Users under the age of 18 are not permitted to register or transact on the website.
  • Cardholders are required to retain transaction records as per Amma’s Pastries policies.
  • Users are responsible for maintaining the confidentiality of their accounts.

Section 1: Definitions

  • “Agreement” refers to these Terms and Conditions, any order form, and payment instructions provided to you.
  • “you”, “your” refers to the individual accessing this Website and placing orders for Goods or Services.
  • “we”, “us”, “our”, and “Amma’s Pastries” refer to the Company.
  • “Goods” refers to any products offered for sale on our Website.
  • “Service” or “Services” refers to any services provided by us that you may request through our Website.
  • “Food Delivery” refers to perishable goods and any associated delivery services, for which full responsibility is taken.

Section 2: Ordering

  • Any contract for the supply of Goods from this Website is between you and Amma’s Pastries. By placing an order, you warrant the accuracy and completeness of your details and payment information. Goods purchased are for personal use and not for resale.
  • Please ensure the suitability of products for the intended recipient, particularly concerning age restrictions.
  • You must keep your account login details secure and not share them with third parties.
  • While we take reasonable measures to secure your data, we are not liable for any losses resulting from unauthorized access.
  • Order acceptance is subject to product availability and delivery capacity.
  • Confirmation of orders will be sent via email or SMS, and availability and delivery details will be confirmed accordingly.

Section 3: Prices and Payment

  • All prices listed on the Website are correct at the time of publication but are subject to change at the time of delivery.
  • We reserve the right to alter the Goods or Services available for sale on the Website.
  • The total price, including delivery charges, will be displayed when placing your order, and full payment must be made before delivery.
  • Online payment methods include credit or debit card or net banking.
  • Your credit card details will be encrypted for security during online transactions.
  • Tax rates and applicability are determined by Amma’s Pastries in accordance with applicable laws.

Section 4: Links

  • We are not responsible for the content of third-party websites or the Goods or Services they provide.

Section 5: Complaints

  • We aim to respond to complaints within 3 business days. All complaints should be addressed through the provided channels.

These Terms and Conditions constitute the entire agreement between you and Amma’s Pastries regarding the use of the Website and the purchase of Goods or Services.